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The Influence of Real-Time Engagement on Sales and Marketing Performance
Research indicates that the likelihood of contacting a lead surges by 100 times when they are called within five minutes. Furthermore, the chances of qualifying these leads increase 21-fold if contacted within five minutes, as opposed to 30 minutes.
However, sales representatives, being human, cannot work around the clock. They require rest, ramp-up time, and training. Even with larger teams, escalating workloads can lead to missed opportunities, and budget constraints are always a concern. This is where conversational AI and process automation prove invaluable.
- 44% of executives believe that conversational AI automates communication, generating valuable data for critical decision-making.
- The retail sector is expected to gain an additional $112 billion from interactions powered by conversational AI.
- 30% of B2B companies plan to use conversational AI to improve at least one of their core sales processes.
- Retailers can look forward to an annual cost savings of $439 billion by adopting conversational AI.
AI Insurance Company
Perfect Dental Care
Marco Plumbing
Move beyond the limitations of traditional chat-bots and IVRs. Introducing a human-like voice agent that brings a personalized and friendly touch to your customer interactions. This innovative solution not only improves the overall customer service experience but also significantly enhances the performance and effectiveness of your sales teams. By leveraging the natural, conversational abilities of a voice agent, your business can build stronger customer relationships and achieve greater success in meeting sales goals.
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Assisting with booking, rescheduling, and canceling appointments for businesses such as salons, clinics, and service centers.
Managing reminders and negotiations for overdue payments.
Handling inquiries, scheduling property tours, and providing property information.
Conducting voter outreach, surveys, and polling.
Managing service reminders, outage notifications, and billing information.
Providing policy information, claim status updates, and premium reminders.
Managing bookings, providing travel updates, and handling customer inquiries.
Conducting market surveys, customer feedback collection, and product research.
Providing troubleshooting steps, common issue resolutions, and escalating complex issues to human agents.
Confirming orders, providing shipping updates, and handling return requests.
Managing RSVPs, providing event details, and handling inquiries.
Managing renewals, cancellations, and providing information on subscription plans.